Common Myths About IBM Watson

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IBM Watson continues to impact the world around us. No longer just a contestant on Jeopardy, Watson is a cognitive computing solution that can analyze massive amounts of data to provide insights for industries such as health care, finance, retail and many more.   IBM Watson’s cognitive computing capabilities can help businesses big and small discover new areas of growth.

Today let’s look at some of the common myths that may be holding your company back from learning more about what Watson can do for your business.  Rob High, CTO IBM Watson, provides this breakout:

  • Only super large companies use Watson. IBM Watson actually offers an array of cognitive computing solutions that can be utilized and accessed by any-size business.  Yes, super large companies with large IT infrastructures do use Watson, but IBM Watson solutions can also be delivered via the cloud or using a hybrid approach of both on-site and cloud delivery.
  • Only PhDs can use Watson. No true. IBM Watson solutions have a number of APIs that are ready to tackle real-world problems.  The APIs are based on these four cognitive computing components: language, speech, vision and empathy.
  • Only a “mad scientist” can teach Watson. Also not true. Similar to above, IBM Watson is built for learning and the teaching can come from anyone with knowledge of the specific problem not just a scientist or PhD.
  • Watson is trying to take over the world. Definitely not true. IBM sees cognitive computing as a way to augment human intelligence and therefore further extend what can be done.

With the above myths debunked, it is time to learn more about what a cognitive computing solution can do for your business. The Evolving Solutions team is ready to access your IT infrastructure, recommend the best IBM Watson solution and implement from start to finish.  Please contact us to get started.

 

Adding Cognitive Computing to Your Business

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Many organizations are using cognitive computing, such as IBM Watson, to crunch data and produce insights to improve customer engagement, productivity and to grow their businesses.  But, for many of us adopting cognitive computing can seem daunting. IBM shares these best practices for adopting cognitive computing:

Start with a pilot project. Most businesses adopt cognitive computing by first testing the technology on a specific business issue.  From there these companies find success by embracing a test-and-learn mindset so that they are refining their model as they learn more.  Finally, your cognitive system and solution must be scalable, so you are ready when it is time to expand.

Data is everything. When approaching a cognitive project you must have a clear data strategy.  You must know what data sources you need, where the data is created and how it is managed. Your data set must also be big enough in order for your cognitive system to drive valid conclusions.

Build a team. Many early adopters of cognitive computing also agree that building a cross-disciplinary project team, whether the project is large or small, is important.  Allowing business to be involved helps make sure the insights derived from your cognitive system can be applied to the customer or company-specific challenge.  The team also looks for and relies on IT partners that bring to the table specific technology and industry expertise to augment critical skills.

At Evolving Solutions we can help you adopt cognitive computing through IBM Watson.  IBM Watson has the ability to:

  • Understand by analyzing and interpreting all of your data both structured and unstructured
  • Reason by providing personalized recommendations based on a user’s personality, tone and emotion
  • Learn by utilizing machine learning to grow expertise in a specific app or system
  • Interact by creating chat bots that can actually engage in dialogue with users

Our team works with you to first access your IT architecture, data and specific needs to determine which IBM Watson solution would best suit.  We then put together a recommendation on how to best implement the cognitive solution and work closely with IBM and your team to set it up.

Read more about what cognitive computing can do for your business.