April is here and with that spring weather and plans! It is also a time to refresh and gear up your operations for the rest of the year – perhaps a “spring cleaning” is needed.
Kristopher Spadea of CIO points out that a good “spring cleaning” is an important part of leading business transformation. He writes, “many companies underestimate the importance of spring cleaning, failing to take a close look at what is out of order, cluttered, dusty, or dysfunctional within their own house. But if efficiency, productivity, and cost are three primary drivers for your business transformation (as they pretty much always are), then you should take a long, hard look at what you are doing and how you are doing it – and get ready to clean up the problem areas you are inevitably going to find.”
We gathered his thoughts and recommendations for you to consider:
- Access your capabilities. List out the functions that you deliver and make an honest assessment of each. Which functions do you deliver best, which ones are a struggle and, finally, which ones are failing.
- Decide what stays and what goes. Mr. Spadea helpfully points out, “don’t assume that you always outsource what you currently don’t do well, or that you always keep what you’re good at. You may decide that it is worth your while to learn to do a job better yourself, rather than turn it over to a vendor; or that you should outsource a function even though you’re good at it to free up resources to better meet business goals.”
Last but not least, make encouraging a mental shift within your team part of your spring cleaning efforts. Mr. Spadea writes, “business transformation includes evolving from a tasks completed mindset to a services delivered mindset. Tasks completed has a narrow, departmental focus: “Can we check this off our list?” Services delivered has a broad, holistic perspective, “Did we help our company/vendors/clients achieve their goals?”
Take time today to get started on a little technology “spring cleaning” to gear up your company for success this year.